1.Introduction
Coursifys is committed to providing high‑quality certified courses and an outstanding learning experience. To maintain transparency and ensure that our learners feel secure while enrolling in our programs, we have established an easy Refund Policy. This policy outlines the terms, conditions, and eligibility criteria applicable to all refund requests.
This document applies to all users who purchase any course, certification program, training bundle, or digital learning service offered on the Coursifys platform.
3. Conditions for Full (100%) Refund Eligibility
A learner may be eligible for a 100% refund only if ALL applicable conditions below are met. Refund approval is subject to verification by the Coursifys Quality & Compliance Team.
3.1 No Substantial Usage of Course Materials
A learner may request a refund if they have not consumed more than 10% of the course content. This also includes:
- Not Watched more than 3 video lessons
- Not Downloaded resources
- Not Participated in live sessions
- Not Completed any one task assigned.
3.2 No Progress Made in the Course
If the learner has not started any module or has not attended any session, they may request a refund within 48 hrs from the course start.
3.3 Course Not Started by Coursifys
If Coursifys has not initiated the course, failed to provide access, or delayed sessions beyond 15 days, a refund may be requested.
4. Duplicate Payment or Technical Billing Errors
If accidental duplicate payments or system errors occur, refunds will be issued after verification.
5. Cases Where Refunds Will NOT Be Issued
Coursifys maintains a strict no‑refund policy in the following cases:
5.1 EMI / Installment Payments
Any payment made through EMI, installment plans, subscription billing, or pay‑later services is not eligible for a refund.
5.2 Course Completed or Substantially Utilized
Refunds will not be provided if:
- More than 10% of course content has been accessed.
- The learner has attended live sessions.
- The learner has downloaded premium materials.
- Quizzes or assessments have been attempted.
5.3 Certification Issued
If a completion certificate or participation certificate has been issued, refunds will not be applicable.
5.4 Violation of Platform Policies
If any course access is terminated due to misuse, misconduct, sharing login credentials, or violation of Coursifys policies, no refund will be processed.
5.5 Program Already Completed
If tasks, modules, or mentoring sessions have already been successfully completed, no refund applies.
5.6 Project Work, One‑to‑One Mentoring, or Practical Training Completed
Once personalized services such as mentoring, project review, or one‑on‑one training have been provided, refunds cannot be issued.
5.7 Non‑Refundable Services
Certain services are non-refundable, including:
- Installation or setup services
- One‑time consulting sessions
- eBook or downloadable digital resource purchases
- Custom training or specialized workshops
6. Refund Request Procedure
To request a refund, learners must follow the official procedure below:
6.1 Contact Window
You must contact the Coursifys Support Team within 7 days of complete payment.
6.2 Required Information
Your request should include:
- Full Name
- Registered Email Address
- Order ID / Payment Reference Number
- Course Name
- Reason for Refund Request
6.3 Submission Channels
All refund requests should be submitted through:
- Official website support form
- Official support email (listed on the website)
- Coursifys Helpdesk / Chat Support
6.4 Verification Process
Once a request is submitted, Coursifys will:
- Verify identity and purchase details
- Review account activity and course usage
- Validate if the request meets refund criteria
7. Refund Processing Timelines
Upon approval:
- Refunds are processed within 2 working days.
- Refunds will be credited back to the original payment method only.
- Bank/wallet/UPI processing times may vary.
Coursifys is not responsible for delays caused by third‑party payment gateways or banks.
These are handled strictly on a case‑by‑case basis.
8. Service Termination & Refund Restrictions
Refunds will not be granted if:
- The user misuses the platform
- Legal or policy violations occur
- The account is suspended for fraudulent or abusive activities
- The user attempts chargebacks after receiving services
Chargeback attempts without following refund procedure may result in:
- Account suspension
- Legal proceedings
- Reporting to payment processors
9. Changes to the Refund Policy
Coursifys reserves the right to modify, update, or revise this policy at any time without prior notice. Any changes will be posted on our official website.
The version applicable is always the one available on the website at the time of purchasing a course.
10. Final Notes & User Agreement
By enrolling in any Coursifys course, you acknowledge and agree that:
- You have read and understood this refund policy
- You agree to abide by all terms and conditions
- Your continued use of Coursifys services signifies acceptance of any future policy changes
For any refund support, contact our support team through the official communication channels listed on our website.
Coursifys – Supporting You Through Quality Learning